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Trusted Retail Software Development Company
- In today's retail landscape, adopting specialized software is critical. According to PR Newswire, the global retail e-commerce software market may reach USD 9.3 billion by 2027.
- Retailers often face challenges like fragmented workflows and weak inventory management. Poor data integration and limited real-time visibility cause even more trouble. Custom retail software development comes to the rescue! AI allows for excellent retail automation. Business intelligence and analytics are another big plus. Businesses can then optimize their operations.
- Saigon Technology has over 13 years of experience. We deliver scalable software solutions for your unique needs. Our clients come from the US, Australia, the UK, Germany, Vietnam and Singapore. Wherever you are, our retail software solutions can help enhance efficiency and business growth.
Our Key Retail Software Solutions
E-commerce Solutions
Saigon Technology offers diverse digital commerce solutions. We build online stores, mobile commerce apps, and omnichannel platforms. Our expertise ensures reliable retail industry software. Try our solutions to boost sales and streamline operations. In the end, you can also improve customer experiences.
In-store Operations & PoS Systems
Saigon Technology develops advanced PoS systems, PoS software, mobile apps, and self-service kiosks. All our retail software solutions support multiple payment methods. Plus, you can streamline checkout. We help integrate with inventory and CRM systems as well.
Supply Chain Management
We deliver supply chain management solutions that streamline real-time inventory tracking. Our mobile apps feature automated reordering and intelligent warehouse management systems. All aim to improve fulfillment speed and boost operational efficiency. Such an excellent idea for retailers who want scalable, data-driven logistics software.
Customer Relationship Management
Our retail-specific CRM solutions enhance customer experience through personalization. We also work on targeted marketing and automated loyalty programs. Ultimately, you will boost customer retention and increase lifetime value. Our services boost sales by using data insights and smooth platform integrations.
Enterprise Resource Planning (ERP) Systems
EPR systems integrate inventory, supplier, finance, and order management. Our scalable business software ensures real-time visibility and automated workflows. Our solutions provide data-driven insights. We also help cut costs, boost efficiency, and support business growth.
Business Intelligence (BI) & Analytics
Our business intelligence and analytics solutions combine retail analytics with predictive analytics. You can use the tools for demand forecasting. Real-time insights and performance optimization help you optimize inventory and improve decision-making. Based on that, you will ultimately boost revenue.
Payment Processing Software
We develop secure, PCI-compliant payment processing software. Our software helps retailers simplify transactions. Our software handles multiple currencies and integrates easily with banks. Besides, we automate invoicing and ensure regulatory compliance. With our help, you can enhance customer trust across digital and in-store payment channels.
Why Choose Saigon Technology?
Start Your 2-Week Free Trial Before Commitment
Start your 2-week free trial of retail software development services with zero risk. You can get matched with top retail software developers.
When you interview expert software developers, you can check their technical skills and communication style. Explore ERP systems and POS software as well. We help you select retail IT services tailored to your business.
Proven Expertise with 800+ Projects Across Industries
Saigon Technology has 13+ years of experience. We have delivered 800+ projects for healthcare, fintech, logistics, business, and HR.
Our tailored software solutions stand out with retail industry software expertise. We offer legacy system modernization, optimized order management, and advanced fulfillment solutions. You can also get warehouse management and demand forecasting.
Scale Faster with Expert Offshore Teams from $29/Hour
Scale your business smarter with expert offshore software teams in Vietnam. Our rates start at $29/hour and come with enterprise-grade quality. At Saigon Technology, you balance affordability and technical expertise.
Access Vietnam's Top 1% of Software Engineers
Partner with Vietnam's top 1% retail software developers. We use rigorous recruitment to test technical skills, soft skills, and English.
Our experts deliver custom-built retail systems. Proven success supports global retail IT solution companies with reliable solutions.
Flexible Engagement Models in Key Global Hubs
Choose from four engagement models tailored to simplify vendor management. You can scale your offshore team at your own pace.
We have a time-zone advantage and three offices in Vietnam's major tech hubs, Ho Chi Minh City and Da Nang. This way, you can enjoy seamless global retail service solutions.
Retail Software Projects: From Planning to Deployment
ISO 9001 & ISO 27001 Certifications for Compliance and Security
We guarantee quality and security with ISO 9001 and ISO 27001 certifications. You will experience GDPR adherence and rigorous security audits.
We ensure PCI-DSS compliance, too. Trust our compliance audits and strong regulatory compliance. Encryption and continuous support further safeguard data security.
Agile and DevOps for Speed and Efficiency
Modern Technology and AI for Smarter Innovation
AI and machine learning power retail innovation. Our cloud consulting services enable scalability. We also deliver personalized customer experiences and predictive analytics.
Our solutions combine API integration, legacy modernization, and support from AI coding assistants. Retailers can then gain a strong competitive edge.
Hardworking and Reliable Workforce
Vietnamese professionals are known for their hard work, persistence, and strong sense of responsibility. According to HRM Asia 2025, Vietnam's workforce is recognized for work ethic, loyalty, and "get-it-done" attitude. All these qualities define our team. Partnering with Saigon Technology gives global clients top tech skills and a dedicated team.
Client Success
ActionWP Platform
IDEALPOS
LUXASIA
SEAMLESS DIGITAL DISTRIBUTION
ISMS GLOBAL INC. AUSTRALIA
Realitiverse’s Fitness Tracker Platform
Build-Operate-Transfer (BOT) Partnership
Our Valued Clients
Hear from Our Clients
Start Your Retail Software Journey with Top Developers
Why Invest in Custom Retail Software Instead of Off-the-Shelf Solutions?
Personalization that Matches Your Business
Scalable Software for Long-Term Success
Seamless Integration and Compatibility
Full Control and Ownership Over Your Software
Cost-Effectiveness Over the Long Term
Multiple Retail Software Development Services
Custom Software Development
Custom retail software works across web, mobile, desktop, and SaaS platforms. You have a solution aligned with your unique business workflows and regulatory changes. We ensure legacy system modernization and innovative retail app development.
Software Integration
Integration services connect retail apps with ERP, CRM, WMS, and POS systems. Moreover, we offer document management and secure payment gateways. You can also streamline workflows through marketing automation and social media channels.
AI/ML & Generative AI Integration
Ecommerce brands use AI-powered personalization to boost engagement. Chatbots and NLP order processing help improve efficiency. Predictive analytics help retailers forecast demand. Then, you can come up with more informed decisions.
Cloud Migration Services
The services include seamless cloud migration. You move your apps to AWS or Azure for higher reliability and scalability. Microservices architectures optimize performance and ensure future-ready solutions.
Quality Assurance (QA) & Testing
Our QA specialists conduct thorough testing to guarantee security, stability, performance, and compliance. From mobile apps to self-service kiosks, the experts identify bugs and fix them early. A seamless app can then deliver a reliable user experience.
Software Maintenance & Support
As an expert in retail digital solutions, we provide ongoing software support. Our services include bug fixes, regulatory updates, performance monitoring, and technical help. Strong security measures keep retail systems secure and efficient.
Our Engagement Models
This model allows you to quickly scale your retail team with our talent. Saigon Technology offers a curated pool of experts, not a job board. Our specialists include developers, QA, DevOps, and BA. We are ready to support complex projects or temporary gaps.
Ideal for businesses that:
- Need specialized expertise for one or multiple projects
- Face project surges or resource shortages
- Manage ongoing or technically complex tasks
How it works:
- We analyze your project goals and requirements.
- Within 7-10 days, we provide a vetted expert for your unique needs.
- The expert integrated seamlessly into your team.
- You can scale up or down as your demands change.
We build a full retail-focused team committed to your goals. This model ensures cost efficiency, consistent delivery, and a true technology partnership.
Ideal for businesses that:
- Need cost-effective, long-term development support
- Require a dedicated team for enterprise or retail solutions
- Seek a partner aligned with operational goals
How it works:
- We assemble a team matched to your tech stack.
- You take full control of tasks and communication.
- We handle HR, infrastructure, and administration.
- You scale team size as needed.
Build a long-term offshore retail technology team under your control. This way, you gain operational flexibility and reduce costs. You can also access scalable resources for complex projects.
Ideal for businesses that:
- Require offshore teams with full control
- Plan to scale without internal hiring
- Need reliable delivery for complex retail systems
- Want flexible, domain-focused expertise
How it works:
- We assess your retail goals and requirements.
- A Vietnam-based offshore team is formed based on your tech stack and timeline.
- We manage infrastructure, setup, and operations.
- You control and scale your team.
You run your retail project with a fixed budget and predefined scope. This model ensures predictable costs, rapid delivery, and high-quality outcomes.
Ideal for businesses that:
- Need fixed budgets and well-defined scopes
- Operate under strict timelines
- Require retail platform development or integration
How it works:
- We define scope, deliverables, and objectives upfront.
- You have a team aligned with project milestones.
- Our team tracks progress against budget and deadlines.
- You can ensure quality assurance and seamless handover.
Cutting-Edge Technologies We Use
Case Studies
SEAMLESS DIGITAL DISTRIBUTION
- Industry: Retail
- Challenges: Building a cross-platform app for Android and iOS was challenging. Our team had to deal with device and OS variations. We also enabled offline availability. This task required data synchronization and integrity without internet connectivity as well.
- Solutions: We improved user experience on all screen sizes with responsive testing approaches. The app also supported smooth in-person data processing through internal storage and synchronization.
- Results: Seamless Digital Distribution works smoothly as the mobile version for the Terminal Product by Seamless. It comes with required features like POS/Terminal Printer, buy and reverse product, report, and print receipt. Users can also explore vendors and products.
LUXASIA
- Industry: Retail
- Challenges: Luxasia needed a collaborative tool for staff communication. It had to share company-wide news and events across departments. Plus, the client required a streamlined chat feature. They requested efficient and direct inter-user communication.
- Solutions: We used real-time chat, calendar, and newsfeed features. Our team held routine meetings, conducted regular evaluations, and applied modern technologies.
- Results: The mobile app allows staff members to communicate smoothly. Updating data in real-time helps users receive information promptly and accurately. Features like real-time chat, calendar, and newsfeed further improve their experience.
IDEALPOS
- Industry: POS
- Challenges: The goal was to build a mobile app for seamless communication between the client and customers. The app aimed to support real-time orders and update old coding practices. Smooth animation was another critical need.
- Solutions: We used socket technology to handle real-time requests between the mobile app and server. Technical leaders studied the projects and transferred knowledge. Developers applied native code to achieve smooth animation effects.
- Results: The app assists the internal team and external customers in communication. Real-time updates ensure prompt and accurate information delivery. Users are also impressed by its order and table booking features. Kitchen Printing, Kitchen Monitor, item alerts, and Waste Mode also make it a successful app.
ActionWP Platform
- Industry: Wholesale
- Challenges: The website faced issues with incorrect product information due to its wide range of data. It lacked a staging environment. Framework constraints made customization difficult. Frequent structural changes also caused sluggish loading times.
- Solutions: We increased communication and collaboration with the client to ensure success. Our team gave careful attention to the material. We also built a new staging area for testing. Site load time improved through caching and optimization.
- Results: The system balances scalability, speed, and security. Admins can display product details and send reminders for abandoned carts. The app also checks shipping fees automatically based on the location. On the user side, the app allows them to update their info and check out quickly. Users receive notifications for order details as well.
Our Retail Software Development Process
Discovery & Requirement Gathering
Scope Definition & Roadmap
Engagement Model Selection
Contract Terms & Legal Alignment
PoC / MVP Launch (Optional)
Agile Software Development
Quality Assurance & Testing
Deployment and Integration
Ongoing Maintenance & Support
Our Insights
12 Mar 2025 
FAQs
Tailored retail software streamlines unique business processes. Your software can integrate seamlessly with ERP, CRM, POS, and payment systems. As your business grows, the software scales, too. It also drives innovation in customer experience and analytics. Ultimately, retailers earn a strong competitive advantage.
The timeline depends on project scope and complexity:
- Small projects/MVPs: ~1–3 months (basic apps with limited integrations)
- Medium projects: ~3–6 months (multiple modules, ERP/CRM integration)
- Large/Enterprise: 6–12+ months (multi-channel, multi-country, compliance-heavy systems)
Key factors include scope and system integrations. Consider security & compliance (GDPR/PCI DSS), data quality & migration, and team composition, too.
Saigon Technology applies Agile development with Scrum sprints. Frequent demos and continuous feedback speed up delivery. We also maintain flexibility during the project.
The cost varies by project scope, features, integrations, and compliance needs. On average:
- Small businesses: $5,000 – $50,000
- SMBs: $50,000 – $500,000
- Enterprises: $500,000 – $2M+
Saigon Technology ensures transparent pricing. We use structured discovery to define the scope. WBS-based estimation and Agile delivery help avoid risks and rework.
Some criteria to consider when choosing a technology partner for retail solutions are:
- Proven case studies & testimonials
- Retail domain expertise (POS, ERP, OMS, WMS)
- Certified tech stack knowledge
- Security & compliance practices
- DevOps/CI-CD capabilities and communication methods
Saigon Technology stands out with AI-driven analytics. We also build smart self-service kiosks. IoT solutions with RFID/beacons and AR/VR experiences are part of our service, too. Clients enjoy transparent vendor management and fast onboarding as well.
We embed security throughout our secure SDLC:
- Development: Threat modeling, secure coding, dependency scanning, and code reviews
- Data protection: Encryption in transit & at rest, secrets management, least privilege, and auditing
- Compliance: GDPR, PCI DSS, ISO 27001 practices; extended to HIPAA/FDA for retail healthcare/pharma
- Testing & assurance: Penetration testing, audits, and change management
- Operations: Secure CI/CD, monitoring, incident response, access controls, and staff training
Yes. We deliver AI-powered retail solutions across use cases:
- Demand forecasting
- Personalized recommendations & merchandising
- Dynamic pricing
- Fraud detection
- Computer vision (shelf/returns management)
- Chatbots & virtual assistants
- Churn prediction & predictive analytics
Our team uses Python, TensorFlow, PyTorch, cloud ML (AWS/Azure/GCP), and MLOps pipelines for scalable, real-time analytics. These solutions drive higher conversion rates. You can also ensure better inventory management and reduced shrinkage.
Yes. We provide end-to-end maintenance and SLA-driven support, including:
- L1–L3 helpdesk
- 24/7 monitoring
- Bug fixes & performance tuning
- Security patches & compliance updates
- Scaling, backup, disaster recovery
- Continuous enhancements (A/B testing, UX optimization, upgrades)
You can choose retainer models or dedicated support teams. Both come with transparent ticketing, knowledge transfer, and clear SLAs.
Ready to Upgrade Your Business? Retail Software Development Awaits
