Our Services
Software Development
Offshore & Outsourcing
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Custom Software Development

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End-to-end software development tailored to meet all your requirements.

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AI systems analyze data to help businesses make informed decisions.

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Crafted custom web solutions to align with our client's business goals.

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A good mobile app increases brand visibility and ease of customer interaction.

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A custom-built product sets your business apart with unique features.

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Empowers confident decision-making and unlocks real AI value with precision.

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Integrates various business processes into a unified system.

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Provides real-world insights into how users interact with the product.

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Accessible from anywhere with an internet connection.

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Connect systems, automate workflows, and centralize data for faster growth.

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Upgrade legacy systems with minimal downtime

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Ensures that core application logic and business processes run smoothly.

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Creates visually appealing and intuitive interfaces for seamless interactions.

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Ensures the software meets standards and regulations, avoiding compliance issues.

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Maintenance protects against vulnerabilities with patches and updates.

Software Development Outsourcing

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Significant cost savings and access to global talent.

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Get expert help with technology and industry knowledge for your project.

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Stay current with industry trends to keep your project competitive.

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Lets companies focus on marketing, sales, and product development, outsourcing tasks.

IT Services

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End-to-end IT services that help businesses operate securely, efficiently, and at scale.

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Speeds up updates and fixes, helping you respond faster to market demands.

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Offer improved performance and reliability with faster processing and less downtime.

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Saigon Technology’s Capabilities in AI Development

As an artificial intelligence development company, we help organizations in the US, EU, AU, and Singapore identify high-ROI use cases, validate feasibility, and deploy AI responsibly at enterprise scale. Our delivery approach combines business process analysis with rigorous engineering, covering data audit, objectives & KPIs elicitation, solution design & implementation planning, and post-launch support.

Our core capabilities:

  • Computer vision for open-class object detection/segmentation, product search (text-to-image similarity + grounding), and real-time human action recognition from video (CNNs, deep learning, object detection).
  • Document AI to extract structured data from invoices and prescriptions, plus OCR pipelines for reliable field capture (data preprocessing, data quality checks).
  • NLP & semantic search for travel/place discovery and enterprise knowledge retrieval using transformer models.
  • Talent automation with CV parsing to extract key data from PDF resumes (natural language processing).
  • Healthcare AI for X-ray fracture detection and visual highlighting to support faster review (AI-enhanced radiology and diagnostic imaging).

Meet Phong Le – AI Tech Lead

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View Track Record

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over 350 software developers
400+
Software Developers
Over 12 years of experience
14+
Years in Business
Over 800 Projects Successfully Delivered
800+
Projects Successfully Delivered
rating on Clutch
4.8
Star Rating on Clutch

Our AI Development Services

Below is our end-to-end menu of artificial intelligence development services. Each service is structured to help decision-makers de-risk implementation while enabling fast delivery. If you need a full-cycle AI software development company for PoCMVPproduction, this is the typical engagement path.
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AI Discovery & Feasibility

Our AI project discovery phase turns ideas into a buildable plan. We run use-case selection, ROI modeling, and data readiness assessment, then define acceptance criteria. Deliverables include requirements, KPI baselines, architecture, and a risk register that covers compliance, model risk, and integration dependencies.
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Data Engineering for AI

Strong AI starts with reliable data pipelines. We handle data acquisition & preparation, training data preprocessing, governance, and feature pipelines, often including data audit and data quality validation checks. Deliverables include a data model, lineage documentation, validation rules, and scalable processing for ETL pipelines and big data workloads.
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Custom ML Model Development

We build and validate machine learning models for forecasting, classification, recommendations, and anomaly detection. You receive transparent model performance reporting, training and validation artifacts, and explainability planning (XAI or white-box AI models when required). Deliverables include metrics, documentation, and deployment-ready model packages.
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LLM Application Development

Our AI application development services focus on LLM products that work in real workflows: retrieval augmented generation (RAG), copilots, summarization, and content intelligence. We implement guardrails, prompt/version control, and evaluation harnesses for accuracy and hallucination control. Deliverables include test suites, security controls, and production app architecture.
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Agentic Workflows (when appropriate)

Agentic AI development enables multi-step automation with tool use, approvals, and audit trails. We design agentic workflows with human-in-the-loop checkpoints, access controls, and rollback paths. Deliverables include workflow maps, permissions design, safety constraints, and operational runbooks for reliable execution.
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MLOps / LLMOps & Productionization

We productionize with CI/CD, monitoring, drift detection, and model retraining and updates. This includes AIOps patterns and cloud and MLOps ecosystems such as MLflow and Kubeflow when appropriate. Deliverables include dashboards, alerting, runbooks, and operational support options so the system remains reliable and cost-controlled.
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Integration & Modernization

AI fails when it’s isolated. We integrate AI with your apps and data stack through APIs, event-driven workflows, and enterprise AI platforms. Deliverables include integration specifications, security controls (data encryption, identity), test plans, and change management support for teams adopting AI-powered business solutions.
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Real-Life AI Development Case Studies

AxiaGram - AI-Powered EHR Companion Appy

AxiaGram - AI-Powered EHR Companion App

  • AxiaGram is a chronic care management and telemedicine platform used by US clinics and hospitals. Our AI development services support an ODC model running since 2021 on Azure with .NET Core and Angular, integrating with EHR workflows (HL7) and real-time video (Agora/Wowza). 
  • Challenge: Scale a HIPAA-compliant product while adding voice-driven documentation and maintaining reliable EHR integration across hospital environments, without slowing clinical workflows or increasing privacy risk. 
  • Success criteria: Faster delivery cycles, stable real-time consultations, secure handling of large volumes of sensitive records, and reduced clinician admin burden. 
  • Solution: An AI-assisted documentation experience (Voice AI) plus secure messaging, EVV, and AI integration with EHR systems, delivered by an AI development company with healthcare security controls. 
  • Implementation: HIPAA-aligned infrastructure, AES encryption for MySQL data, access controls, and performance tuning for streaming. 
  • Results: Reduced development time by 40%, supported 6M+ medical records, and delivered reliable real-time consultations with ongoing product scaling.
  • Read the full case study (PDF)
Personal Loans Application

Personal Loans Application

  • A loan management solution supporting onboarding → underwriting → disbursement → repayment → collections for the US market, delivered via ODC for 3+ years on AWS (Next.js/React, Java Spring Boot, DynamoDB, Kafka), integrating with Plaid, GIACT, Equifax, Oscilar, and LoanPro. 
  • Challenge: Reduce fraud and decision time while keeping identity, income, and bank verification reliable—despite inconsistent third-party data formats, API delays, and privacy constraints. 
  • Success criteria: Faster approvals with controlled risk, explainable decision traces, lower fraud exposure, resilient integrations, and audit-ready servicing workflows. 
  • Solution: AI/ML development services combining document recognition (KYC), unified risk scoring (Oscilar + internal rules), and transparent decision logs—delivered by a custom AI development company focused on operational reliability (fallbacks, retries, monitoring) and responsible data handling. 
  • Implementation: Data normalization, encrypted transport and secrets management (AWS Parameter Store), OAuth 2.1/OIDC access controls, background verification retries, and full audit trails. 
  • Results: Automated end-to-end lending workflows, real-time fraud screening, improved decision consistency across data sources, and scalable operations aligned with GDPR-style privacy practices. 
  • Read the full case study (PDF)
Wealth Management Platform

Wealth Management Platform

  • A full-scale wealth platform for managers, brokers, and custodians in the US market, delivered via ODC over 2+ years. The system uses microservices on Azure (AKS, Functions), event processing (Kafka/RabbitMQ), and reporting (PowerBI Embedded).
  • Challenge: Deliver low-latency, compliant trading and portfolio operations while maintaining full audit trails across portfolio, fund, broker, and custodian workflows, without creating reconciliation gaps between services.
  • Success criteria: Accurate portfolios at scale, reliable pre-trade checks, traceable actions for audits, and predictable processing for fees, NAV, and reporting.
  • Solution: Event-driven architecture with event sourcing, materialized views, and rule-based compliance engines, plus forecasting and drift detection modules where applicable. Built as an AI software development service by an artificial intelligence software development company that treats governance and auditability as first-class requirements.
  • Implementation: Distributed processing (Azure Batch), scalable microservices, secure identity (Key Vault/IdentityServer), and monitoring (App Insights).
  • Results: A production platform with end-to-end transparency, automated reporting, and compliance-ready traceability for high-volume operations.
  • Read the full case study (PDF)

Other Case Studies

AI and ML
Analyze The Object On Image Using Computer Vision Technologies

Analyze The Object On Image Using Computer Vision Technologies

With the help of Computer Vision techniques, this effort seeks to create a system that can evaluate the Object on Image.
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HR
CVParser Documents

CVParser Documents

This project aims at developing an end-to-end system, CV Parser System, to extract important information from a .pdf CV file automatically. As Artificial Intelligence has gained a reputation recently, applying the Computer Vision or Natural Language Processing technologies.
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Natural Language Processing
Natural Language Processing Toolkit

Natural Language Processing Toolkit

The Natural Language Processing Toolkit (NLTK) is a Python-based software application that offers a suite of tools for the purpose of processing natural language data.
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Media and Entertainment
Music Recommendation System

Music Recommendation System

Music Recommendation Systems have become immensely popular, enabling users to explore new songs and artists based on their listening habits and preferences. 
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Computer Vision
Product Recognition

Product Recognition

Utilizing AI-based Computer Vision techniques, the Product Recognition system autonomously detects and categorizes products present within images or videos. Through a comprehensive analysis of the visual attributes of products, including their shapes, colors, and textures
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AI and ML
Skin Analyzing System

Skin Analyzing System

A skin analysis system evaluates skin health and appearance using imaging, machine learning, and data analysis to assess conditions like acne, wrinkles, and sun damage.
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Travel
Semantic Search For Travel Place Document

Semantic Search For Travel Place Document

This project aims at developing a Semantic Searching Engine that could search with meaning not only to find keywords but to determine the intent and contextual meaning of the input sentence. 
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Business
Optical Character Recognition Document

Optical Character Recognition Document

Every day, a vast quantity of textual information is written or printed on tangible paper, such as study-related messages, invoices, periodicals, books, ads, and so on. Paper contamination is a major issue in the corporate world and has obvious environmental consequences.
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Beauty & Wellness
Realitiverse’s Fitness Tracker Platform

Realitiverse’s Fitness Tracker Platform

Realitiverse's Fitness Tracker Platform is designed for Singapore's software market. The platform focuses on fitness lessons and mental health.
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Meet Our AI Experts

The AI team led by Phong Le helps you turn AI from “promising” into operational. We blend engineering depth with delivery discipline, so your AI initiative is measurable, secure, and maintainable, not a one-off experiment.
Book an Appointment
Phong Le - AI tech lead

Why Choose Saigon Technology for AI Development?

As a custom AI development company, we assemble cross-functional teams, AI/ML engineers, data scientists, MLOps specialists, and consultants, covering model development & experimentation, deployment, and integration work. Tooling experience includes Python and modern ML frameworks (e.g., PyTorch/TensorFlow), MLflow/Kubeflow, workflow orchestration, and computer vision/NLP libraries for production-ready delivery. 

Partner risk is real, especially for first-time outsourcing. Our two-week risk-free trial lets you validate engineering quality, communication, and delivery velocity before committing long-term. You can interview candidates, confirm timezone overlap, and test collaboration practices that matter when building AI software development services at scale.

AI value is proven, not assumed. We recommend MVP development to validate business outcomes, data feasibility, and user adoption. We handle product framing, design thinking in AI, prompt engineering for generative AI, and AI deployment planning, so you avoid common pitfalls like brittle “best-effort” prototypes without evaluation.

Production AI must scale across data growth, user growth, and changing conditions. We design architectures that support millions of daily transactions where applicable, with monitoring, model drift monitoring, and controlled model retraining. This reduces operational risk as you expand AI-native transformation initiatives across departments.

For US/EU/AU/SG buyers, Vietnam delivery can offer strong value without compromising quality. Saigon Technology provides access to experienced engineers (often 3–4+ years) at competitive rates, while still supporting enterprise needs like documentation, governance frameworks, and security review processes. We also apply cost optimization practices to manage operational costs and LLM usage.

AI is only as strong as its data structure, accessibility, and governance. We prioritize data readiness and engineering: data collection, enrichment, preprocessing, and bias checks aligned to responsible AI goals. This helps your models stay accurate, consistent, and reliable, especially in regulated environments where explainable AI (XAI) and auditability matter.

We apply ISO-aligned practices (ISO 9001 and ISO/IEC 27001 per your provided certifications) across delivery, including NDAs, IP protection, access controls, and data encryption. We design for regulatory compliance by design and align to expectations such as GDPR, HIPAA considerations (where applicable), and PCI/DSS considerations (where relevant). We also embed an AI governance framework and responsible AI practices into solution design, testing, and deployment workflows.

Why Choose Saigon Technology for AI development?

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What Our Clients Say

During our collaboration, Mr. Thanh and his company, Saigon Technology, have consistently demonstrated world-class leadership and execution in complex fintech projects. His ability to scale and lead high-performing engineering teams, while maintaining cost-efficiency and product quality, has been critical to our technology operations. His strategic insights and leadership enabled us to significantly improve system stability and deployment velocity.
Abe Jarrett
Senior Vice President of Software Engineering at Origence, USA
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Over the past year, collaborating with Saigon Technology Solution company, we have brought high-quality financial software solutions. STS helps us meet the strict requirements of the IT market with software engineers, software testers, and internal system control. And all of these are evidence that we have chosen a good software outsourcing partner.
Mr. Corbin van Amelsvoort
Director at Topicus Vietnam
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I have worked with Thanh (Bruce) Pham, CEO of Saigon Technology on several projects and I admire his professionalism and his dedication to delivering high-quality work. He is responsive when answering emails and calls, as well as making sure that work always gets done on time. I am glad to be working with him and hope to continue working with him.
Mr. RJ Macasaet
Head of Partnership – DMI Global
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Being a client of Thanh’s, from the beginning, I have been very impressed with Thanh’s professionalism and exceptional customer service. Thanh and his team have always provided me with high-quality work at a very reasonable cost and always within the given time frame. I have no hesitation in recommending Thanh.
Mr. Matt Niemeyer
Managing Director APAC – ISMS Global
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I would recommend companies to work with Saigon Technology for their Software development or service needs. The project team is very responsible for their work and would recommend solutions in the interest of the client. The team also responds very quickly to requests, bugs, and questions. One exceptional quality of Saigon Technology was their patience for clients. There were several times when we were slow to respond or test our apps but the project team was still very accommodating towards us.
Jeremy Heng
Development Manager - Rehau Group PTE
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I have not had an issue with any of Saigon Technology's team. I have had a couple of project managers already, and various dev. teams. The team are so knowledgeable, I feel very safe and secure these days as I spec. in my next bit of work.
Mr. Kirk Duncan
CEO of The Mobile App Man, Sydney, Australia
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Security, Privacy, and Compliance

Data handling principles

Least privilege access controls, encryption at rest and in transit, audit logs, and role-based permissions across environments. We also support data minimization and retention controls aligned to your policies.

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Compliance alignment

EU: GDPR alignment, DPIA support, and controls for data residency when required. 

Singapore: PDPA alignment and governance controls for personal data access. 

Australia: Privacy Act / APPs alignment and secure handling of sensitive information. 

U.S.: SOC 2 readiness patterns; HIPAA/PCI considerations when relevant to your use case. 

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Responsible AI and governance

We incorporate responsible AI, AI ethics guidelines, and risk management practices into the delivery lifecycle. Depending on your industry and jurisdiction, we can align governance documentation with expectations like the NIST AI Risk Management Framework, the EU AI Act readiness mindset, and ISO/IEC 42001-style management approaches.

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Model risk management

Bias testing, explainability (XAI), incident response planning, model transparency and interpretability standards, and monitoring for data drift/model drift. This is especially important when AI impacts eligibility, risk scoring, medical workflows, or financial decisions.

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How We Deliver

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Discovery (1–2 weeks)

We clarify objectives & KPIs elicitation, success metrics, constraints, and data reality. Outputs typically include use-case scoring, AI readiness assessment results, architecture direction, and a delivery plan with risks and mitigation.

Software Development Process - Step 6

Prototype (2–6 weeks)

We build a proof of concept (PoC) with an evaluation plan. For LLM work, this includes prompt baselines, RAG configuration, and early guardrails. For ML, it includes feature engineering and selection plus initial model training and validation.

software development process

Build MVP (4–10 weeks)

Our team delivers production-grade solution design: application workflows, integration, access controls, and monitoring. We also implement an evaluation harness, testing strategy, and reliability requirements (latency, throughput, failure modes).

Software Development Process - Step 7

Deploy (1–4 weeks)

Support AI deployment to your environment (cloud, VPC, or on-premises) with security reviews, observability, and runbooks. This includes workflow orchestration, incident-response preparedness, and defined rollback paths.

app maintenance and support

Optimize (ongoing)

Monitoring, support & continuous improvement includes KPI review, A/B tests where appropriate, model retraining and updates, cost control, and roadmap planning. This is how AI remains stable as your data and business change.

Our Technology Stack

Our  Insights

FAQs

Most AI MVPs land in a 6–16 week range, depending on data readiness, integrations, and compliance requirements. The MVP should include evaluation, monitoring, and a deployment path, otherwise it’s closer to a demo than a business system. 

We can start with what you have, but we’ll run a data audit to confirm accessibility, quality, and governance. For RAG, we need documents plus permission models. For ML, we need historical data with reliable labels and a clear definition of the prediction target. 

We support all three. The best approach depends on compliance needs, cost constraints, latency targets, and your IP strategy. We often recommend a hybrid approach: proprietary models for baseline performance plus open-source where control and data residency matter. 

We define task-specific metrics and build an evaluation harness. That includes curated test sets, retrieval quality checks for RAG, safety tests (prompt injection, sensitive data leakage), and human review for edge cases. We track quality over time after deployment. 

We design for compliance by default: permission-aware retrieval, encryption, audit logs, and least-privilege access. We can deploy in your required region (cloud/VPC/on-prem) and support DPIA-style documentation. Your legal team remains the final authority on compliance decisions.

Typically, clients own the deliverables created for their project, subject to contract terms and third-party licensing. We clarify IP ownership, reuse boundaries, and model artifacts in the SOW so procurement and legal teams can approve confidently.

We implement monitoring for data drift, model drift, and KPI regression. For ML, this can trigger retraining workflows. For LLM apps, we monitor retrieval quality, user feedback signals, error categories, and cost metrics so the product stays reliable and predictable.

Ready to discuss your AI initiative?

We’ll validate feasibility, define success metrics, and recommend the fastest path to a working MVP.
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