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Saigon Technology: Top Trusted BOT Model Partner in Vietnam

The Build-Operate-Transfer (BOT) IT outsourcing model allows quick scale with offshore talent, which reduces risks and costs. The client eventually takes full control of the team when ready.

Saigon Technology, established in 2012 by CEO Thanh Pham, is a top ISO-certified software development company in Vietnam. With over 3 software development centers in Ho Chi Minh and Da Nang, we have successfully transferred BOT model projects, 85+ offshore dedicated teams, and over 800 it outsourcing projects across different industries.

We have served clients worldwide, like the United States, Australia, United Kingdom, Germany, Singapore, and more. To have this trust, we always commit to transparency in set-up costs, financial risk management, solving the complexity of contracts, and regulatory hurdles.

Reach out to our BOT experts to discuss your needs!

Head Office in Ho Chi Minh City

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Branch Office in Da Nang City

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over 350 software developers
350+
Software Developers
Over 12 years of experience
13+
Years in Business
Over 800 Projects Successfully Delivered
800+
Projects Successfully Delivered
3 software development centers
3
Software Development Centers

Key Phases in the BOT Engagement Model

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Build

The Build phase lays the foundation for the Build-Operate-Transfer model. Key things we will implement:

- Establish physical offices, technology platforms, and essential tools required for operations.

- Hire and onboard local teams with the required technical expertise.

- Ensure alignment with local laws, regulatory requirements, and industry standards.

- Develop workflows, communication protocols, and custom BOT models based on client’s needs.

- Create documenting systems and practices for future transfer readiness.

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Operate

In the Operate phase, we manage and optimize operations to deliver value and prepare for transfer:

- Run the operation and make sure all systems work efficiently.

- Monitor and report performance according to agreed service levels and business goals.

- Improve workflows, tools, and team capabilities. - Align local teams with client’s culture and practices.

- Address operational risks, communication gaps, and compliance challenges proactively.

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Transfer

When it is ready, the client will have full control of a fully functional operation through our Transfer phase:

- Execute a detailed plan for the client’s team to clearly understand the transfer process.

- Ensure legal transfer of intellectual property, contracts, and infrastructure.

- Change over staff to the client’s entity with minimal disruption.

- Provide short-term advice or hands-on support if needed.

- Confirm successful transfer by audits or performance reviews.

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Our Highlight BOT Case Studies

Jumar Staffing demo

Jumar Staffing

  • Industry: Digital Services    
  • Challenges: Jumar needed to grow its development team quickly. Hiring in-house was expensive and slow, while traditional outsourcing didn’t offer long-term control or flexibility.  
  • Solutions: Saigon Technology offers the Build-Operate-Transfer IT outsourcing model. We set up a dedicated offshore team that works with the client’s tools and standards. The BOT services allowed the client to scale fast while keeping everything aligned with their needs.  
  • Results: Faster product delivery and lower development costs. After the transfer phase, Jumar fully owned the offshore team. The BOT model turned outsourcing into an in-house asset. 
  • The actual project visuals are confidential in this case.

Explore More of Our Projects

Offshore Dedicated Team
GTW Prop Trade Pty

GTW Prop Trade Pty

A startup company specializing in FX trading. Starting up a new solution for FX trading platforms to replace their old application.
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Business
KNOWLEDGEONE CORP

KNOWLEDGEONE CORP

Knowledgeone Corporation is a long-established, highly flexible and easy-to-do-business-with software development and service company that began life as GMB Solutions in April 1984.
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Financial
Personal Loan Platform

Personal Loan Platform

The client was interested in hosting an offshore team to help them develop and launch new products and services, as well as improve existing ones. Our offshore software outsourcing services with specialized technical teams back up our client’s operations with several advantages.
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Business
Smart GIS

Smart GIS

Smart GIS is a cutting-edge technology product that offers dynamic location intelligence software. The team of the client possesses a significant amount of collective experience in the development of geospatial software.
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Transportation and Logistics
Triptomatic

Triptomatic

The client wants to build a cross-platform system to make a booking system. Connect from institution and transporter in the simple and fastest way.
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QA Testing
Idealpos Cloud

Idealpos Cloud

Idealpos is a Point of Sale company headquartered in Brisbane, Australia - with an expanded operation scale in 7 countries and more than 10,000 customers worldwide.
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QA Testing
Merit Logistics ODC

Merit Logistics ODC

Merit Logistics has been leading in the development of supply chain solutions based on planning strategies to increase productivity for partner companies.
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QA Testing
Mobile Team Manager ODC

Mobile Team Manager ODC

Mobile Team Manager is a cloud based application that allows your business to coordinate the fast paced pool of supervisors, operators.
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Financial
Evolution and Engine ODC

Evolution and Engine ODC

The client set up an Offshore Development Center with Saigon Technology to help develop Engine and Evolution. Our ODC services delivered tailored solutions to meet their business needs.
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Scale Your Team Quickly with a Trusted Partner

Minimize financial risk by partnering with a trusted Build-Operate-Transfer IT outsourcing provider!
Partner with Saigon Technology
Software developers at Saigon Technology

Why Partner with Saigon Technology?

With over 350 in-house engineers in Vietnam, Saigon Technology can quickly set up office space, systems, and tools for projects of any size.

Worry about the complexity of contracts, potential misalignment of goals, or regulatory hurdles when setting up a BOT model?  Our experience successfully transferring over 44 developers can help you solve these challenges with support from CEO Thanh Pham and other experts.

You can take part in the hiring process. We select top-tier developers with strong English, deep tech expertise, and advanced soft skills, especially in AI. Our strict process makes sure that every talent in the BOT model team is a perfect technical and cultural fit. We show our commitment to talent through talent acquisition activities at top universities. Take a look at our 2025 career fair!

Be at ease when setting up a BOT with Saigon Technology; we provide detailed planning and cost predictions for each phase. Building a BOT in Vietnam brings a competitive pro. Our rate spans from 28 to 46 USD per hour, much lower compared to the USA and the EU. You’ll receive expert-level delivery while cutting costs.

Besides expertise in full-cycle tech stacks like .NET, Java, Python, React, and more, our team also focuses on AI adoption. We build AI-powered solutions tailored for each industry, especially in fintech and healthcare.

Throughout all phases of the BOT model - Build, Operate, and Transfer – ISO certifications such as ISO 9001 (quality management) and ISO 27001 (information security) will protect all sides of your projects. These standards ensure consistent quality and full data protection during and after handover.

Our engineers have years of experience on global projects, so we can communicate confidently in English and understand Western work styles. This makes Saigon Technology ideal for any BOT projects.

Expertise and technical skills aren’t enough to deliver a high-quality project on time without effective project management. Saigon Technology’s staff are proficient in Agile software development and work in sprints, so they can quickly respond to your feedback and adapt as needed.

CEO of Saigon Technology Showcases Regional Leadership at the ASEAN Leadership and Partnership Forum 2025
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Among Our Clients

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Our Client’s Feedback

I have worked with Thanh (Bruce) Pham on several projects, and I admire his professionalism and his dedication to delivering high-quality work. He is responsive when answering emails and calls, as well as making sure that work always gets done on time. I am glad to be working with him and hope to continue working with him.
Mr. RJ Macasaet
Head of Partnership – DMI Global
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Key Benefits of the BOT Model Over Traditional Outsourcing

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After transfer, the BOT model allows companies to fully own their teams, processes, and intellectual property. Unlike staff augmentation or managed services, the vendor no longer has control. 

BOT helps clients plan long-term budgets by changing pricing management from vendor to their business. This avoids hidden fees and gains better control over operating costs.

With BOT, your company gains better oversight of intellectual property and sensitive data. This reduces the risk of IP misuse and helps you stay compliant with security regulations.

BOT provides a clear path to transition from external vendor reliance to complete in-house operations. So, your business can avoid long-term dependency on a provider.

The BOT model lets you shape the offshore team’s culture, workflows, and values to match your own company, unlike dedicated development teams or staff augmentation, which follow vendor norms.

You can start small and grow over time. The build-operate-transfer IT outsourcing supports long-term expansion and gives you more control than short-term staffing.

How Our BOT Model Process Works

Software Development Process - Step 1

Define Your Requirements

We start by working closely with you to understand your business goals, team needs, tech stack, and future plans. This step helps us build a strong foundation for a successful BOT model and share the same vision. 

Software Development Process - Step 2

Joint Planning

Together, we define the project scope, timeline, team size, technologies, and transfer goals. We also outline key risks and performance metrics. This shared plan keeps both sides aligned throughout the Build-Operate-Transfer IT outsourcing journey.

software development process

Design Roadmap & Legal Agreement

We create a clear roadmap for how we will build, operate, and transfer your offshore team. Then, we sign a legal agreement that includes IP protection, compliance, and service commitments.

Software Development Process - Step 5

Build Phase

In this phase, we set up the offshore development center, hire the talent, and configure tools and systems based on your needs. You can review and approve key hires to make sure they fit well with your goals and culture.

Software Development Process - Step 8

Operate Phase

We manage operations from development and QA to HR and IT. You will stay involved while we handle delivery and team performance. This phase makes Build-Operate-Transfer IT outsourcing smooth and flexible.

Software Development Process - Step 7

Transfer Phase

When it is ready, we hand over full ownership, including staff, systems, and legal setup. We guide you through the transition, so everything stays stable. Many clients continue to get support after transfer.

Our Tech Stack

Our Insights

FAQs

The Build-Operate-Transfer model has many benefits, but there are also a few downsides to consider: 

  • Longer Setup Time: The BOT model takes time to start. Setting up offices, legal structures, and building the team can take a few months.  
  • Handover Can Be Complex: The transfer phase requires detailed documentation and knowledge sharing. Without proper management, this step can slow down or affect operations. 
  • Higher Costs in the Operate Phase: During the Operate phase, service fees may be higher. This covers managed risks, support, and operations. 
  • Vendor Dependency at the Start: In the Build and Operate stages, your project completely relies on the vendor’s working method. If expectations don’t match, it can lead to misalignment. 
  • Legal and Regulatory Challenges: Setting up in another country can involve local tax laws, labor rules, and data regulations.  

The timeline of a BOT engagement depends on project size, complexity, and your specific requirements, but a typical BOT model looks like this:

  • Build Phase (2~6 months for small-to-mid teams, 4~6+ months for larger or specialized teams): We set up the legal structure (if required), office space, IT infrastructure, security measures, hire and onboard the team.
  • Operate Phase (typically 12 ~36 months): We manage operations, optimize performance, ensure compliance, and align the team with your business goals.
  • Transfer Phase (3~6 months): We plan and execute a smooth transition of ownership, team, IP, contracts, and processes. This process includes knowledge transfer, documentation, and optional support after transfer.

Absolutely! Your involvement is a key part of our BOT model. We keep the hiring process transparent and flexible so you can:

  • Review candidate profiles before interviews
  • Join interview rounds if you’d like
  • Set your own assessment requirements
  • Approve final hires

We take these matters very seriously in our BOT model. Our approach includes legal, technical, and operational safeguards to keep your data and intellectual property safe.

Legal Safeguards

  • All team members sign NDAs and IP assignment agreements.
  • You fully own code, deliverables, and IP.
  • We follow international and local regulations such as GDPR and HIPAA (if required).

Technical and Operational Security 

  • Our offices are secure with restricted access and monitoring.
  • IT systems use firewalls, encrypted communication, and strong endpoint protection.
  • Access to tools and data is limited by role.

Best Practices 

  • We provide regular security training for all staff.
  • Systems and processes are monitored and audited regularly.
  • We can also set up extra controls like VPN-only access or use your own code repositories if needed.

Kickstart Your BOT Model with Saigon Technology

Need a scalable, flexible team that grows with you? Explore our BOT services and get in touch now!
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