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Offshore Development Company

Offshore Software Development Center

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Offshore Software Development Company

Saigon Technology offers premium offshore software development services to clients from developed countries worldwide since 2010 with power of the 100 software engineers in the heart of Ho Chi Minh City, Vietnam.

offshore software development


We’re focused on building following offshore software development teams:

  • Offshore mobile app development
  • Offshore web development (back-end and front-end)
  • Offshore custom software development
  • Offshore UI/UX design

In term of technologies, we have the team of:

  • .NET developers (MVC, Core)
  • Java developers
  • Ruby on Rails (RoR) developers
  • PHP developers
  • React Native developers
  • iOS and Android developers
  • AngularJS developers
  • ReactJS developers

In term of presentation layers:

  • Offshore Front-end Development
  • Offshore Back-end Development
  • Offshore UI/UX Design

Our offshore software development models consist of the dedicated team of programmers and developers who have been handpicked to complement each customer’s skill set and culture.

We have great experience on setting up offshore software development center for Australian, Singaporean, European and USA-based customers, and continue to expand our market globally.

The offshore software center model has also proven to be a highly effective tool in providing clients with greater visibility and predictability regarding the development process.

On a strategic level, Vietnam-based offshore software development companies are frequently chosen to support all kinds and sizes of businesses, anywhere in the world.

An offshore software development is a great way for corporations to cut costs and reduce size effectively and dynamically.

Offshore software engagement models:

1. OSDC Classic

This engagement model is the most common and it includes the provision of a fully dedicated team which is headed by a project manager. Team members are selected in such a way that the overall team will have the required set of skills needed to address both the technical and business needs of your business and ensure that you get value for your offshore development investment. The development team will work closely with you to ensure that it designs and deliver the product in line with your design and business needs. Working with such a team is beneficial because it means that you can access them at any time and request for adjustments to be made to the software and also seek the team’s help in resolving any technical issues encountered during the development of the software.

2. OSDC Branded

This engagement model is ideal for the business which wants to establish and control its own development organization.
There are offshore software development centers that can help with creating this structure in an efficient manner and ensure that you are shielded from operational risks. Thing of this engagement in this way, the OSDC offers a branded presence for your business and ensures that you are located in a prestigious address in the country of the OSDC’s operation.
The OSDC will take care of all operational issues which will include taking care of infrastructure, addressing legal and regulatory requirements as well as dealing with human resource issues.

3. OSDC Trust

This engagement model is designed to address the needs of clients who require highest levels of security or confidentiality in their offshore software outsourcing undertakings.
This model is ideal for those having sensitive projects that need to be developed in top secret facilities. If you have a proprietary software that you need to have developed, then maybe you should consider choosing the OSDC trust model.

Most OSDCs offering this model of engagements often ensure that the team assigned to a customer who has chosen this model work exclusively for the customer and work from a confidential location away from the offshore software development center.
The team working under this model are contractually forbidden from exposing the details of the project to any member who is not part of the development team.

As a rule of thumb, you are highly advised to choose the engagement model that fits your project specification and budget.
As would be expected, OSDC classic is the most common and also the most affordable of the three offshore software models followed by OSDC branded and finally the OSDC trust.

Frequently Asked Questions:

Click to expand/collapse

1. Determine What Your Require Done
The first important thing to focus on is what you require in your project. This would be determining the kinds of resources you might need, the level of monitoring, specialized expertise and sophisticated resources you need and such. If you have a highly skilled technical team, or you are among them, then this becomes even way easier.
2. Do Research
Upon determining what you need done, it comes the point where you begin researching for a good offshore software development center in Vietnam to help you through. Google searching can be a good way to start, but since we are talking about a milestone project for you business, it may require a lengthier process that may involve scrutiny of reviews and recommendations from authority sites. Coming up with a list of about prospective companies to work with will be a great idea.
3. Look At Their Experience And Reputation
There is a lot more in software development than the basic knowledge of IT or programming and as such, hiring a firm to assist you through your investment would require high level expertise, especially since it’s an outsourced service. This being the case, failing to consider a service provider’s experience in industry as well as their service reputation can be a big mistake, both security wise, and quality wise. They have to have a clean track record, and one that is positively rated by previous clients and stakeholders.
4. Consider Their Service Terms And Costs
Software development projects are big investments towards the IT systems of any company and as such, you should not expect one to be inexpensive. Some of them will even cost a fortune. However, it is in principles of business that expenses have to be planned and budgeted for, especially for big projects. Go for highly reputable and experienced service providers who are also renowned for their genuine cost effective services.This process might seem a bit lengthy, but it pays a big deal in the long run. If you get a good offshore software development center in Vietnam, you can rely on them for effective communication on periodic progress reports and status updates, leading to good cooperation and successful project completion within specified timelines that the business environment demands.

All our projects are Agile-based.
This model lets us deliver high-quality software products and create optimal value for your business. Our main focus is our Client’s business needs, requirements, and specifications.
Definition of Offshore Software Development Goal.
The SMART approach for setting a clear goal for a project and shared the understanding of project goals.
Project Scoping.
Accurate definition of the scope of the project, project estimates and risk analysis; major functions are defined. Creation of a comprehensive list of tasks and work breakdown structures. Definition of user requirements.
Setting Up. Placing development environment, network, servers, and other hardware requirements.

Setting up processes for various functional areas including HR, Project Management, Collaboration, Development, Testing, and Delivery.
Systems Development Life Cycle using ITIL, CMM, PMI, and ISO standards.
Project Management:
Issue Management (trouble shooting related to cultural differences, communication, technical, or infrastructure problems);
Communication Management (daily reports, communication strategy and plans, use of feedback methods);
General Management (ODC Steering Committee, shifting management, teleconferences in odd hours, training within a team);
HR Management (leave management, retention of staff, payroll, appraisal, knowledge transfer, employee exit);
Relationship Management (clear definition of roles and responsibilities, quarterly visits, daily and weekly reports, corporate social media platform for tasks clarification and scheduling, document repository);
Performance Management (defined measures and metrics that communicate value for the business (Six Sigma, CMM, SLA), change control management, frequent demos, and retrospectives);
Quality Management (due diligence, quality, and productivity analysis).
Delivery.
Product-related (“what” the team is delivering) and delivery-related (“how” the team delivers) goals based on the principles of Continuous Integration and Continuous Delivery. We transfer the entire team, IP, and process documents to you.
Testing & Implementation.
Automated code review, continuous integration of code, and cover code with automated unit and negative tests.
Based on the pre-defined acceptance criteria, our Client conducts the acceptance test. Once acceptance testing is done, we reach the last stage of the project – its implementation at the client side.
Maintenance & Support. Professional handling of issue life cycle, bug re-work, future feature enhancements.

 

Offshore software development teams – What needs to be managed?

Offshore teams are more often responsible for development and support of software products which are sold in markets where the targeted price is achievable. These teams are in place to handle tasks assigned from the headquarters or an “onsite office”. The tasks can be assigned in the form of an entry in a project management tool.

The usual tasks required to manage involve but are not limited to:

· Planning project deadlines, tracking the progress of overall development and managing project deliveries

· Tracking hourly work

· Managing communication

· Documentation, Code management and knowledge transfer as and when needed

There are several sub tasks involved too. However, we’ll focus on these 4 major points throughout this article.

 

Managing offshore software development team – A complex task

With the rise in offshore software teams, there have been numerous tools and web applications that have come up to manage these tasks. These applications target at managing one niche area each for project management tasks. For instance, Slack, Jira are time tracking tools which are used to monitor the work of offshore team members.

1. Project planning and delivery

When it comes to project development, there are numerous software development methodologies that can be put into practice. Some of the software development methodologies that can be used here include:

· Agile or scrum based methodology

· Waterfall methodology

· Lean methodology

· Spiral methodology

There are others too. The main focus here is to understand how these are helpful.

Every software methodology is focused on the following factors:

· Splitting project development into modules

· Meeting schedules

· Progress tracking

· Deadline movements if required

Taking Agile methodology into focus here, it involves breaking the project into modules and creating iterations. Each iteration is a series of tasks involved in the development of the module. The usual list of tasks involved are meeting, planning, designing, developing, testing and evaluation. In this type of methodology, the number of meetings are usually as per the number of modules involved. The complete team meets once before the starting of module and once after the completion of module to evaluate the development. The module, once developed, is not taken into development again unless extremely necessary.

In another method of scrum based development, managing offshore software teams involve daily meetings at the offshore development center and weekly meetings with the onsite teams. The weekly meetings are attended by the Scrum masters who lead modules in the team.

For management of all such tasks, we have readily available tools like Atlassian Jira, Axosoft one-time scrum, LeanKit, Microsoft Project and others. These tools functionalities like creating a task and assigning to the team members, updating the estimated delivery time, creating a Gantt chart to get an overview of the complete plan and several others.

 

2. Tracking hourly tasks of offshore dedicated team

For the teams which are meant to provide services to your clients on an hour billing setup, it is necessary to monitor the hourly tasks that every offshore team member does. An hourly monitoring involves noting down tasks that they perform every hour. The tasks are noted down in the form of short sentences. For instance, “Analyzing the task” or “Installed a new server software” or “Configured the system for deployment”. These tasks help you to understand the expense per task and also estimate your earnings from it. Consequently, you will be able to provide better competitive rates to the clients given that you have sufficient profit margins.

 

3. Managing Communication

Communications between onsite and offshore team is usually the most challenging task. In order to make this task easier, we have got tools like Zoom Conferencing solution, WebEx meeting clients, Pidgin chat tools, Slack collaboration tool and others. These tools provide complete solution starting from basic chat to call conferencing and video conferencing solutions.

4. Documentation, Code management and knowledge sharing

This is the most important aspect of any project. Although it is not a pure technical task, it is of great importance. Documentation is a way of managing the knowledge to use it when the respective person is unavailable. When the companies hire offshore resources, it is important for them to track every task that is being developed. They need to own the knowledge as well as code in order to avoid full dependency on offshore teams.

As it happens frequently, companies change their offshore teams to get better rates or better resources. This would make it necessary to have documentations to transfer the knowledge easily to new teams. As with the other tasks, there are tools to manage documents and resources as well.

For instance, we have SVN and GitHub like tools to manage codes between teams. We have confluence to create knowledge sharing documents and build communities of team members. Thus, these tools serve as a complete setup for managing documentation and code flawlessly.

 

Conclusion

Managing offshore software development team is definitely a challenging task. However, with the state of art tools at hand, one can manage the teams in an extremely flawless manner. The major effort involved is in the primary setup of all these tools. Once the setup is completed, it is a streamlined task with very few roadblocks to be encountered.

 

There is not shortcut to success, but based on Saigon Technology experience, doing following steps can help you choose the suitable offshore software development company:

1. Determine What Needs To Be Done
The first important thing to focus on is what you require in your project. This would be determining the kinds of resources you might need, the level of monitoring, specialized expertise and sophisticated resources you need and such. If you have a highly skilled technical team, or you are among them, then this becomes even way easier.

2. Do Research and Visit Them
Upon determining what you need done, it comes the point where you begin researching for a good offshore software development center in Vietnam to help you through. Google searching can be a good way to start, but since we are talking about a milestone project for you business, it may require a lengthier process that may involve scrutiny of reviews and recommendations from authority sites. Coming up with a list of about prospective companies to work with will be a great idea.

3. Look At Their Experience And Reputation 
There is a lot more in software development than the basic knowledge of IT or programming and as such, hiring a firm to assist you through your investment would require high level expertise, especially since it’s an outsourced service. This being the case, failing to consider a service provider’s experience in industry as well as their service reputation can be a big mistake, both security wise, and quality wise. They have to have a clean track record, and one that is positively rated by previous clients and stakeholders.

4. Consider Their Service Terms And Costs
Software development projects are big investments towards the IT systems of any company and as such, you should not expect one to be inexpensive. Some of them will even cost a fortune. However, it is in principles of business that expenses have to be planned and budgeted for, especially for big projects. Go for highly reputable and experienced service providers who are also renowned for their genuine cost effective services.

This process might seem a bit lengthy, but it pays a big deal in the long run. If you get a good offshore software development center in Vietnam, you can rely on them for effective communication on periodic progress reports and status updates, leading to good cooperation and successful project completion within specified timelines that the business environment demands.

BENEFITS WHEN COOPERATING WITH US:

Headache free offshore software development center establishment and ongoing management.

Full life-cycle offshore recruitment

Hiring support to recruit the right resources to the exact needs

Flexible & scalable

Continuous throughput of about 20 hours of operations per day.

Willing to work overtime to meet the deadline

Complete control over the operations using offshore software dedicated resources.

Low employee attrition

Availability of resources that is hard to find locally.

Zero overhead costs except a fixed, predictable management fee.

Total transparency in operations even up to employee compensations

Balance between company profit and customer benefit

We started from an idea, grew into a purpose, became a goal, and then a reality.

During that journey, we have helped many businesses and individuals follow a similar path, and met a lot of great people in the process.

We know that timelines and budgets are important and not an optional guideline to follow, so we treat them with the utmost respect.

PLEASE HAVE A LOOK AT OUR PORTFOLIO TO LEARN MORE ABOUT OUR CAPABILITY:
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