Software Product Development

Ticketing Management System

Event management and ticketing

The client is a full-fledged event production company. Founded in 2002, they have collaborated and executed events for private and corporate customers, offering a comprehensive service that includes conceptualization, planning, promotion, execution, and delivery.

Our client came to us with a particular request: to develop a booking system that would speed their ticketing process and improve the customer experience as a whole. The project is broken down into three components: a QR code scanner app, a backend system for handling numerous ticket purchase and collecting locations, and an aesthetically attractive home page for easy ticket booking.

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What The Client Required

Users would enjoy a hassle-free admission experience thanks to the QR code scanner app's rapid and efficient ticket validation. Besides, our client would be able to easily construct and administer several ticketing sites thanks to the backend technology, assuring seamless operations across many locations. Finally, the engaging landing page will act as an online platform for consumers to easily explore and buy tickets.

Given the timing restrictions, our development team painstakingly planned the project's execution to guarantee timely delivery while maintaining quality. We utilized agile development approaches, prioritizing critical features and staying in regular contact with the client throughout the process.

  • Landing Page for Booking
  • Login Module for Backend
  • Order Management
  • Institute & Ticket Management
  • QR Code Scanner
  • Stripe Integration
  • Automated Emailing for confirmation & waiting list email
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Our Technologies

The appropriate technology for this project was determined through the utilization of well-established methodologies. It was imperative to execute the subsequent stages in a systematic manner.

01
Initial requirements
02
Feasibility Analysis
03
Proof of Concept (PoC)
04
Team Expertise
05
Cost Considerations
06
Risk Assessment
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Specifically, the Saigon Technology team utilized the following technologies for the project: 

  • Website: PHP, Javascript, Bootstrap
  • Mobile app: ReactNative (Android use only)

Challenges

  • The project was required to be finished within a timeframe of 10 working days.
  • The primary client was unable to supply the necessary materials for the project until the final 02 days.
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Solutions

  •  A page dedicated to the event itself.
  • No watermarks over the ticketing portal.
  • The purpose of this system was to facilitate the management of new institutions and ticket counts on the backend.
  • The system had the capability to perform cross-checking with the Stripe payment log in order to verify the accuracy of all payments and facilitate the resolution of payment disputes.

Reporting

Saigon Technology

Throughout the project's inception, Saigon Technology and the Client consistently held meetings to facilitate the expeditious exchange of daily progress reports. The team achieved improved coordination, efficient information exchange, and prompt resolution of concerns through regular meetings. Increased efficiency can be achieved through higher output, resulting in reduced misunderstandings and faster decision-making.

The sprint meetings occurred biweekly, providing a platform for the client-side team and Saigon Technology to present their progress and receive feedback. The purpose of implementing sprint meetings is to enhance efficiency and productivity by expediting the workflow and accomplishing more within a shorter time frame. The team facilitated the process of iterative development, fostering adaptable procedures that allowed for swift modifications to accommodate changing project needs.

Building A Team

This project poses fascinating difficulties that need effective collaboration, quick development, and seamless integration of several components. Our devoted team of engineers, designers, and project managers is driven to creating a high-quality booking system that matches with and surpasses our client's vision.

We built a strong and skilled team to ensure that this project was finished on time. Hence, we started by making a list of everything that needed to be done, and then we sought members who were capable of performing it.

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Upon acquiring knowledge regarding the goals and objectives, a comprehensive analysis was conducted on the characteristics, demographics, and technology requirements associated with each project.

The assessment process involved evaluating developers who possess the necessary expertise, background knowledge, and proficiency in app development, utilizing a well-established methodology.

A specialized development team was put together for the client, specifically customized to meet their precise requirements. The project involved the collaboration of diverse professionals, such as app developers, user interface/user experience designers, quality assurance engineers, project managers, and others.

We kept lines of communication open, conveyed information freely, and monitored progress effectively via frequent meetings and multiple methods of contact.

Quality assurance testing was performed on every member of the development team, and the finished product was tested extensively to ensure its functionality and ease of use.

To ensure on-time delivery and effective use of resources, a skilled project manager was set to oversee and direct all aspects of production.

Advantages Partnering With Saigon Technology

At Saigon Technology, our focus is on delivering customized solutions to our corporate clients. We take pride in our ability to satisfy each client's specific needs and give them the greatest quality service available. Our Software Developers and Engineers are committed to providing 24/7 assistance while maintaining low pricing in the Pacific-Asia area. Saigon Technology's team offers supplementary advantages, including:

Our company offers software development services that allow you to focus on growing your business while we handle the technical details. You can trust us to deliver quality results. Successful execution of this project will result in a substantial influence on the growth and financial gain of the enterprise.

According to our clients, our new pricing model has resulted in more accurate forecasting of future expenses and allocation of available resources. The change has resulted in a significant boost in project output.

Based on the complexity of our methodology, we can guarantee our clients a positive ROI of 100%.

The team's utilization of agile development methodology allowed for efficient modifications, resulting in the client's rapid improvement of their technical proficiency.  

Timelines, product development, and rollout may all benefit from using a focused workforce.

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