8 Tips to Choose the Right Custom Software Development Company


The right choice from the beginning is always a prerequisite and is important to the final success of the product. No matter what the decision is, it always requires thorough research and thought before making the final decision, especially when it comes to creating a software product for your business. That product is not only meaningful to employees, but it also brings a lot of value directly or indirectly to customers and the market.

And if you still have significant concerns about how to select the most appropriate service provider, the following 8 tips may offer you the right consideration to choose the right custom software development company for your own upcoming project.


Software has grown increasingly vital and required, especially with the present strong trend of digital transformation since the beginning of the worldwide pandemic. According to a Statista CIO study conducted globally, 64 percent of all random interviewers stated that software application development is a hiring trend in IT. According to another Technavio research, analysts forecast the development potential of the information technology market in 2020-2024 at 98 billion USD, a promising number for the IT sector in particular and the global economy in general.

Let’s take a closer look at the definition. To date, we tend to utilize software products in our daily lives, such as a variety of communication software platforms (messaging, social networks…), entertainment software (shooting photographs and movies displaying), healthcare software (counting calories, reminders to drink water, measuring the depth of sleep…)

This variety of software products has made its importance more and more obvious to modern people. And because of that, it is also why there are many companies offering services at different prices. This partly causes confusion and difficulty in choosing a lot for customers.

8 Tips to Choose the Right Company

If it is because of the variety of large and small custom app development service companies around the world that has partly caused confusion for customers, we have to admit one thing: The more fierce the competition, the higher the quality level is improving every day. Here are 8 tips that you can base on to choose the right company for you.

1. Exchange & obtain recommendations from others

Speak with others in your circle to receive recommendations for bespoke software developers. This would not only expedite the process of picking possible software developers but will also assist you in gathering honest comments about them.

2. Understand the portfolio & the technical tools utilized by suppliers.

Prior to the beginning of the process of selecting service partners, spend time thoroughly reviewing the profiles of each team to ensure that they are skilled and experienced. Then, depending on the business's budget, select a firm that is appropriate for the money you have, with the same sort of successful product that corresponds to expectations.

Furthermore, the tools that suppliers employ are the critical points. Advanced tools will provide more accuracy, speed, and security than older, less professional equipment. One more brilliant tip: take into account the scope of your software project.

3. Spot potential software systems

I know this sounds pretty 'bulky' and complicated, but before choosing a service provider, simply spend a little bit of time every day (min 2 hours sounds good) to research resources and data needed about the software systems. Learn a variety of software development technologies: Windows and UNIX, for instance. Then consider the technology on which you want your bespoke application to be created based on its features.

4. Establish a defined objective and budget

Ask yourself a lot of questions, make a clear budget, and try out your solutions. After you've chosen the perfect match, you'll be able to confidently communicate more comprehensive information. Understand people and understand yourselves! You need to clearly find out the nature of your own business, what customers want, and how potential and market needs change… to get your own goal before starting the project.

Be extremely cautious while deciding on a product or business to pursue. Specifically, what features are required, and what end-user objects are required - what are the features, do you want software products for your workers to use internally or for consumers to experience...

5. Inquire about security and safety concerns

Make sure this is the top concern and focus of your IT partner! Right from the initial exchange, proactively proposed setting high-leveled security for your project; such as access rights to hierarchical folders, types of content that Developers are allowed to share and exchange with each other internally, types of personal – private information of customers on the database… Or list out a series of SHOULD or SHOULD NOT requests to see how the team you will choose has a response or solution to these ones.

Preferably, the two parties should bind each other on this matter through a non-disclosure agreement to ensure the best level of security and safety concerns.

6. How about After-Development Support?

Inquire with the software development business about after-development support services. Ensure that they agree and are willing to offer services such as software configuration, software orientation, software modification, software maintenance, and software backup.

7. Concentrate on the time of delivery

Select a services provider with a proven on-time delivery track record. This not only gives you and your team sufficient time to check the program and report issues (where possible). Your team members may also learn and focus on using the app.

8. Respect each other's cultures and work schedules

Finally, a seemingly little aspect is critical in establishing the amount of overlap between your company and the vendor: respect. It is not only about respecting one another cultures but also about geographical differences - time zones...

If your provider doesn't have much in common in terms of time zones and cultures, consider how they receive and process information during initial conversations. Then discuss conducting meetings in the most reasonable time zone of the day, so that when you return home and go to bed, the engineering team will work on the essential things for the day and the first thing you will get the following morning if you wake up.

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Saigon Technology has been the leader on the rosters of the 15 most famous outsourced software firms in Asia, especially Vietnam, for nearly ten years of success and development in information technology. To get a free quote and consultant for your project? Leave your brief information here. We'll be in touch with you soon.

Content Manager

Thanh (Bruce) Pham CEO of Saigon Technology

A Member of Forbes Technology Council

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