Triptomatic

Triptomatic

Booqit is a startup from Belgium, Brussels.
Booqit makes the organization of non-emergent medical transport easy. Institutions, health insurance funds and individuals can manage online reservations of medical transport via our platform. The booking is automatically added to the planning of the transport company. Therefore the transport companies can rely on our planning software or link their own system to our platform. Having a strong social motivation, our dream is also to simplify the social transport to boost the autonomy of seniors and people with reduced mobility..

TRIPTOMATIC

What The Client Wanted

The client wants to build a cross-platform system to make a booking system. Connect from institution and transporter in the simple and fastest way.
The first step is to build up a booking webapp, and transporter mobile app. So the Triptomatic system can manage the booking from customers and dispatch the transport to the transporter. But the main point of this system is support in the medical area.

Manage Transports (Include outbound and return transport) with multiple Transport status

Manage Vehicles (Include transporter information)

Manage Invoices

Chat platform from transporter, passenger and administrator

Building APIs allows other systems to integrate.

What the client want
Triptomatic Approach

Approach

The client expected Saigon Technology to join the current project and undertake to build a new system with the entire array of infrastructure design and construction. And it’s also combined with the previous project. So Saigon Technology, starting with 1 Web Developer and 1 Mobile Developer and a Project Manager. After one year, the number of team members still remains.
Saigon Technology's methodologies tailored to cater for the Clients specific needs were adopted and specialized processes and standards. Saigon Technology built new features and Triptomatic carried about testing, review and on live the feature to production.

Technologies

AWS

Nodejs

React Native – Cross Platforms App Development

Reactjs - Web application

Mongodb

Google Map API

Entity Framework 6.1.3

Twilio (Chat Sdk)

Bitbucket

Atlatsian

Web Component (At the first time of project)

Technologies
Building A Team
Long Term Developers
Saigon Technology provided a team of long term Developers for the Clients. Step over step, they learned the business logic and now they can join to propose the good idea and solve any business problems.
Resources
Saigon Technology also provided all of the necessary resources in order to bring the best service, such as: Project Manager, Technical Architect, Designer, Team Leader, Tester and team members to support the job.
Agile Scrum
Agile Scrum is applied to manage project management.
Deployment
As proof, Saigon Technology has provided the success service to Mobile Team Manager since 2017 until now.
Infrastructure Set-Up
Project Management Software

Alatsian was the main tool used to manage:

  • Project progress
  • Code quality control
  • Documentation
Communication
Skype and Zoom were the 2 main communication channels.
Multi-tenancy
Multi-tenancy, system as a service and scalable concepts were the core of project structure and feature development. Low latency was also required as a completion criteria.
Development
.NET framework and Angular were the primary coding languages used in the development.
Development
SQL server and MongoDB were also used in the core of the system.
Flexible System
As a flexible system, all features must be configabe by users. Beside that, the team must integrate with other external services such as: MYOB, ConnectTrak, AWS S3, Amazon Cloud Service.

Reporting

Internal daily meetings were held between the Saigon Technology team and the Client so that daily work reports were deployed from the start of the project.

The Saigon Technology team reviewed every 2 weeks with the Client to show results and get feedback.

Project Manager designed a general plan for 12 months, the functions were broken down by milestones and reported by the PM every quarter.

What the client want

Benefits

Work Efficiency

The work efficiency was significantly improved on the client's side.

Cost Efficiency

The mature model of Abstract Technology's offshore development center guaranteed cost efficiency for the client.

Agile

Agile troubleshooting response and quick enhancement from offshore enabled the client to rapidly enhance its technical competence.

System

More systematically testing ensured the enhanced system ran smoothly to cope with heavy data load.

Challenges

The customer support team requires a user interface that allows them to easily manage and monitor client subscriptions.

The design needs to consider unskilled IT users.

Interactive scheduling screens with drag & drop capabilities.

Ability to create fillable PDF on Web App for completion on mobile apps.

Real-time messenger, push notifications.

Database management for transporters, customers, vehicles.

Clients required developer new feature with a time not too slow (as fast as possible)

Clients change the requirement technology quite a lot of time. Need to rebuild a system from scratch 3 times. And a lot of new libraries apply and change. Take time to write and remove functions.

Solutions

Clients change the requirement technology quite a lot of time. Need to rebuild a system from scratch 3 times. And a lot of new libraries apply and change. Take time to write and remove functions.

Use Reactjs and React Native to build the client side. Nodejs to build server side.

Think like a non-technical user, and base design on their feedback

Modify external library to process PDF on web and mobile

Use Twilio to handle real-time chat system

Use Alatsian and AWS to auto-build and deliver new software updates

Write automation test scripts with Jest

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We started from an idea, grew into a purpose, became a goal, and then a reality.

During that journey, we have helped many enterprises and startups follow a similar path, and met a lot of great people in the process.

We know that timelines and budgets are important and not an optional guideline to follow, so we treat them with the utmost respect.

If you have any question, please feel free to contact us, the leading web application development company in Vietnam.

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