Why Custom Hospital Apps Prevail Against Off-The-Shelf Products


In the highly competitive and fast-paced healthcare industry, it's more important than ever for hospitals to find ways to set themselves apart from the competition. One way that many hospitals are achieving this is by investing in custom hospital apps. While there are a number of off-the-shelf mobile apps available for hospitals, provide a number of advantages that simply cannot be found with these products.

Different user goals and needs

Healthcare mobile app development provides hospitals with custom-designed solutions that are tailored to meet their unique needs. Unlike off-the-shelf products that often come with unnecessary features, custom hospital apps only include the features necessary for the hospital, resulting in cost savings and a more effective app. By designing apps specific to their needs, hospitals can ensure that their mobile apps are optimized to enhance patient care and improve overall efficiency.

In addition, it can be designed to integrate with your hospital's existing systems and databases. This allows for a seamless experience for both staff and patients. With off-the-shelf products, this integration is often not possible, which can lead to a number of problems.

Higher level of security

It also offers a much higher level of security than off-the-shelf products. Because they are designed specifically for your hospital, you can be sure that the highest levels of security are in place. With off-the-shelf products, there is no way to know if the same level of security is in place.

Higher level of customer support

It offers a much higher level of customer support than off-the-shelf products. Because they are designed specifically for your hospital, you can be sure that you will receive the highest levels of customer support. With off-the-shelf products, there is no way to know if the same level of customer support is in place.

Document templates are not specific to a hospital's needs

A one-size-fits-all approach simply doesn't work in the healthcare industry. Off-the-shelf apps are designed to be generic, and as a result, they are often not well suited for the specific needs of a hospital. Custom hospital apps, on the other hand, can be designed specifically for a hospital's needs, making them much more effective.

Additionally, it can be designed to meet the unique needs of a hospital's staff and patients. For example, a custom app can be created that includes features specifically for doctors, nurses, or administrators. This ensures that everyone can get the most out of the app and that the app is truly tailored to the hospital's needs.

It can be a great marketing tool. By featuring a hospital's brand and logo, custom apps can help to increase awareness of the hospital and its services. This can ultimately lead to more patients choosing the hospital over others in the area.

Feature set

One of the most important advantages is the ability to tailor the feature set to the specific needs of your hospital. Off-the-shelf products may have a number of features that are simply not relevant to your hospital, and as a result, you're paying for features that you'll never use. It can be designed specifically with your hospital's needs in mind, ensuring that you're only paying for the features that you need.

In addition, it can be designed to integrate with your hospital's existing systems and databases. This ensures that important information is readily available to staff and eliminates the need for duplicate data entry. It can also be designed to interface with new systems as they're implemented, making for a seamless transition.


One of the most important advantages is that they offer branding opportunities. It can be branded with a hospital's logo, colors, and overall look and feel. This allows hospitals to create an app that truly reflects their brand identity. Patients are more likely to download and use an app they recognize and trust.

With an off-the-shelf product, on the other hand, hospitals are stuck with whatever branding the app developers have chosen. This can often be generic and unappealing, which does nothing to help a hospital stand out from the crowd.


Highly scalable. As your hospital grows and changes, your app can be easily updated to reflect these changes. With an off-the-shelf product, you would be stuck with the features that were included in the original app, even if they no longer met the needs of your hospital.


Much more cost-effective than off-the-shelf products. Besides, it is designed specifically for the needs of your hospital, which means that you won't have to pay for features that you don't need or want. With off-the-shelf products, you often have to pay for a number of features you'll never use, which can end up being a waste of money.

Time to deployment

It can be deployed much faster than off-the-shelf products. This is because the apps are specifically designed to meet the unique needs of each individual hospital. 

Off-the-shelf products, on the other hand, are designed to be generic and work for a variety of different hospitals. This means that they often take longer to deploy, as hospitals have to spend time customizing them to meet their specific needs. 

Final Thoughts 

Provide many advantages over off-the-shelf products, including the ability to be tailored specifically to a hospital's needs, including features for specific staff and patients, and increased marketing potential. With a custom hospital app, there's no need for this customization, as the app is designed specifically for your hospital.

Content Manager

Thanh (Bruce) Pham CEO of Saigon Technology

A Member of Forbes Technology Council

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